Technical Trainer

The successful candidates will be responsible for developing, conducting and continually improving training and development classes and programs that meet the identified needs of internal and external customers. Works closely with all areas of the Division to assess the technical and compliance training needs of customers and to develop new and update existing training materials. Performs bargaining unit field evaluations and operator qualifications requirements.

• Health, Dental & Vision
• Defined Benefit Pension Plan
• 401(k) Retirement Plan with company match
• Short-Term Incentive Plan (STIP)
• Health Savings Account (HSA) with company contribution
• Wellness Program
• Adoption and tuition assistance
• Employee Credit Union
• PTO and Paid Holidays

Salary Minimum:  $84,200 (Grade 10)

Essential Duties and Responsibilities

• Conduct training, performance consulting, and Operator Qualification evaluations
• Assist other departments in training as needed.
• Performs field evaluations
• Assess the effectiveness of technical training conducted
• Develop new and improve existing technical training programs

Required Qualifications

• Knowledge of the gas, water and sewer operations. Such as the general maintenance of underground piping as well the Utilization aspect of the field.
• Must be knowledgeable of DOT regulations and the Utility’s standards and procedures
• Must be computer literate utilizing the Utility’s variety of software packages. (Word, Excel, Outlook, Oracle, etc.)
• Must be able to conduct training and meetings to different types of audiences.
• Awareness of training procedures for gas, water and sewer operations.
• Must have and maintain a valid State of Indiana Bureau of Motor Vehicles Driver’s License.
• Must be a graduate of a recognized college or university with a Bachelors Degree in safety, communication, training, or the equivalent relevant job experience.
• Available to work extended hours as well as “On Call” rotation.
• Must pass and participate in the random Drug & Alcohol program in accordance with Pipeline Hazardous Material Safety Administrative (PHMSA) Regulations 49 CFR Part 199 (PHMSA drug and alcohol testing regulation) and 49 CFR Part 40 (DOT drug and alcohol testing regulations).
• Must have a safe driving record including no history of serious traffic violations, accidents, suspensions/revocations, or DUI/DWI convictions within the last three years.

Preferred Skills/Qualifications:
Normally must have 5 years experience with an energy utility or the equivalent. Must have a sound knowledge of adult learning principles and various training techniques

Preferred Credentials and Certifications

• OSIIA 30 hour train the trainer
• Shoring and Trenching
• Confined Space Entry

Posting Deadline: January 1, 2026

Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.