Job Listings

We have an exciting opportunity as an Mechanic to join our team!    Performs skilled and complex mechanical repairs, rebuilds and inspections on various Chilled Water Plant equipment. Responsible for maintaining, repairing and proper record keeping of work performed on all systems to ensure safe, efficient and reliable operation of the Chilled Water Plant(s)   Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   Minimum Salary:$56,300 (Grade 7)

We have an exciting opportunity as an Utility Specialist to join our team!  The Utility Specialist position works in all areas of Water Distribution.  This position completes assignments in both of the operating areas of System Integrity and Underground Maintenance and Construction.  This position completes various tasks such as operating leak detection units, investigating and planning for system repairs, replacements and installations, processing of paperwork and additional administrative/clerical tasks related to job processing. This position fills in for off duty as needed in the Distribution area and may require assistance with training and directing others on job completion. Participation in the on call rotation for Water Distribution may be required along with the ability to work extended hours, including on the 1st, 2nd or 3rd shift.   Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   Minimum Salary:$56,300 (Grade 7)

We have a career opportunity for a Construction Safety Administrator to join our team!   The successful candidate will manage all third party contractors, maintain contractor safe operations/practices by conducting inspections; observing and monitoring project activities; conducting safety and health training, to include contractor orientation. Investigates accidents and near misses; improves safety preparedness with proactive actions and provides safety reports of observations and corrective actions to contractor management. Monitors all regulatory compliance with non-OCIP and OCIP Safety Management requirements. Works with Supply Chain and CP&E management in the management of contractors and project needs.    Citizens Energy Group offers competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Salary: $79,400 (Grade 10)

We have a career opportunity for a Meter Severance Technician to join our team!   Incumbents are responsible for making in person visits to the premises of customers who are delinquent on their gas/water/wastewater accounts or are suspected of unauthorized consumption of utility services.  To minimize customer dissatisfaction and IURC complaints, the incumbent must exercise customer service skills.  Incumbent is responsible for making contact with and determining if customers have  paid on their delinquent accounts.  They evaluate the conditions of each disconnect order to determine if additional intervention/assistance is needed.  Incumbents  leave appropriate notification, and/or disconnect utility services for nonpayment.  Revenue Assurance Field Technicians will work theft related orders and will also assist the Utility Service Theft Investigator as needed for safety.  The incumbent, in this high risk job, must work safely and always be aware of their surroundings while conducting their daily duties. Incumbent must use good judgment around animals and customer’s pets. Incumbent is responsible for operating a variety of company tools and reading gas/water meters accurately in all weather conditions. Incumbent must operate a utility vehicle safely and in accordance with local laws.  Other Duties as assigned.   Citizens Energy Group offers competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Salary: $40,300 (Grade 4)

We have a career opportunity for a Manager, Accounting and Financial Analysis to join our team!   The successful candidate analyzes financial results, monitors variances, conducts comparative analyses, and identifies trends. Maintains and cultivates relationships with assigned area managers. Works with financial management to develop and maintain a financial forecasting process by area or function. Engages with assigned areas to prepare variance explanations and financial forecasts. Reviews accounting transactions to ensure their accuracy and prepares journal corrections as needed. Conducts account analysis and recommends actions. Aids assigned area managers in understanding their financial reports and variances. Prepares monthly financial reports, statistical reports, and analytical schedules. Assists financial management with development and preparation of budget reports. Provides analytical support for rate cases. Works with management to establish accounting methods and controls for new, changed, and/or complex business endeavors or transactions. Recognizes the need for procedural change or improvement and initiates action to address. Provides analytical and research support to financial management.    Citizens Energy Group offers competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays • Hybrid schedule   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Salary: $99,400 (Grade 12)

We have an exciting opportunity as a Software Engineer II to join our team!  Under the general direction of the Manager of Enterprise Data Application and Services, participates in all phases of an application lifecycle either independently or as part of a team. May assist Business Relationship Consultants and Product Owners in requirements gathering or may gather requirements themselves. May assist other team members in development of data pipelines and integrations. Performs analysis, design, programming, troubleshooting, code modification, testing, documentation, training and configuration of software products, production, data pipelines, and other duties as assigned. Works directly with vendors, consultants and other IT personnel to provide application expertise. Mentors other software engineers as needed. Competent to work on all phases of activities with moderate guidance.     Citizens Energy Group offers a competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays - Flexible Hybrid Work Schedule   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Salary: $79,400 (Grade 10)   

We have an exciting opportunity for you to join our team! The successful candidate will operate, monitor, maintain and plan the operation of wastewater facilities including, wastewater treatment plant (WWTP), sludge handling/dewatering, lift stations, collection systems and SCADA. As well as under limited supervision, position is responsible for coordinating, maintaining, troubleshooting, and repairing water facilities for the Westfield utilities.   Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   Salary Minimum:  $50,300 (Grade 6), $56,300 (Grade 7) - Vacancies will be filled at Maintenance Plant Relief Operator I or II level based on candidate experience.    If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

We have an exciting career opportunity for an Instrumentation Technician Level II to join our team!  The Instrumentation and Control Technician Level II is considered a fully qualified technician within the Wastewater Treatment division.  The incumbent must have prior experience and education for this type of work.  They work independently but under the direction of the Area Maintenance Supervisor.  Additionally, the Instrumentation Technician Level II guides and assists the work of Level I technicians.  Work schedules are fixed and rotating shifts as needed to provide 24-hour coverage 7 days a week.  The position is responsible for and requires the necessary skills to test, calibrate, and repair various types of equipment including, but not limited to, pneumatic, hydraulic and electronic controllers, incineration,  air emissions controls, gas analyzers, density meters, flow meters, pressure transmitters, pH probes, dissolved oxygen, ammonia and dissolved solids analyzers, ultraviolet light transmittance meters, turbidity meters and various other types of transmitters and level controllers. Instrument Technicians also troubleshoot and repair minor control system problems including control wiring and electrical control devices.  The instrument technician will also perform basic troubleshooting of existing PLC and HMI programs.  The position is required to have the knowledge and skills to work near voltages ranging from 4V up to 4,160V and is responsible for communicating, requesting, and applying Lock-Out-Tag-Out to equipment for repair and or maintenance. Must know and comply with all company safety, health policies and procedures applicable to work performance. Must be able to work overtime as circumstances require and share on-call responsibilities.     Citizens Energy Group offers a competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Hourly Wage: Competitive Salary (Grade 9).

We have an exciting opportunity as an Instrument and Control Electrical Technician to join our team!    Maintain and repair electrical, pneumatic, electronic, control computers and network systems at the Citizens Thermal Perry K Steam plant. This includes maintaining generators and switchgear that operate at voltages up to 5,000 volts; environmental equipment maintenance repair and reporting, instrumentation equipment testing/calibration 24/7.     Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Vacancies will be filled at Instrument and Control Electrical Tech I or Instrument and Control Electrical Tech II level based on candidate experience.   Salary: Competitive Salary, Grade 8 (Minimum $63,200/year) or Grade 9 (Minimum $71,000/year)

We have an exciting opportunity for a Performance Assurance Analyst II to join our team!   In addition to the responsibilities of a Performance Assurance Analyst I, this position is also responsible for the collection and analysis of data for the purpose of drawing inferences; identifying correlations; identifying cause and effect relationships; and making predictions.  This information is delivered in the form of dashboards, scorecards, reports, and performance meetings. This position will provide business insights based upon data gathered and make concise and actionable recommendations that drive key business decisions that could impact overall customer satisfaction goals. The Performance Assurance Analyst II will be proficient in root cause analysis and process analysis for the purpose of identifying improvement opportunities.   Citizens Energy Group offers a competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays - Flexible Hybrid Work Schedule If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Hourly Wage: $30.38 (Grade 8)

We have an exciting career opportunity for a Wastewater Electro Mechanic II to join our team! Work schedules are fixed and rotating shifts as needed to provide 24 hour coverage 7 days a week. The incumbent is responsible for performing scheduled maintenance and major repair of all mechanical equipment necessary to maintain safe continuous operations of wastewater treatment plants and lift stations. Must have working knowledge of the wastewater process including, but not limited to, proper handling of wastewater liquids and solids.  Must possess skills to repair and rebuild equipment, but not limited to; motors and pumps up to 2,000 HP, various size gearboxes, primary and secondary clarifier drive units, centrifuges, compressed air, air driers, sand filters, UV and chemical disinfection, Incineration, and the associated air quality emissions equipment. The incumbent will be responsible to guide and train less experienced personnel in areas of expertise such as Electro Mechanic I. The position coordinates with Operations to perform equipment maintenance and repair. Incumbent is responsible for communicating, requesting, and applying Lock-Out-Tag-Out to equipment for repair and or maintenance.    Citizens Energy Group offers competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - Vacation and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   This is a bargaining union position and a member of #725 AFSCME. Grade WW04. Hourly rate is $32.99. Work Schedule is Monday through Friday, 07:00 AM EST - 03:30 PM EST, with overtime opportunities.  

We have a career opportunity for a Distribution Welder to join our team!   The successful candidates will repair, rebuild, layout and fabricate metal parts, shapes and objects requiring the use of arc or gas welding processes necessary to maintain safe, continuous and efficient operation.   Citizens Energy Group offers competitive salary and great benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • Vacation and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career.   This is a bargaining union position and a member of the Local IBEW #1400.  Wage scale  $39.27/HR12  $35.51/U12  per hour.   Work Schedule is Monday through Friday, 7:30 a.m. - 4:00 p.m.   

Are you ready to make a difference? Searching for a collaborative, diverse workplace where you are as valued as much for who you are as what you do? A company where its culture and people are its greatest asset? The job you have been searching for may be waiting for you at Citizens Energy Group. At Citizens Energy Group, our employees are fundamental in everything we do. We are looking for motivated people to join our collaborative team This is the place for you!   The SCADA Specialist provides technical support and programming for the Water Production SCADA network infrastructure across all sites including treatment plants, booster facilities, storage tanks, bleeder valves and wells. This position works closely with the treatment operators and transmission controllers to ensure all SCADA controls are operational and to identify and implement improvements. The SCADA specialist helps maintain the cybersecurity of the SCADA network and supports Capital projects with SCADA components to ensure compatibility and consistency with the existing SCADA network infrastructure.   Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Vacancies will be filled at SCADA Specialist or Sr. SCADA Specialist level based on candidate experience.   Salary Minimum:  Salary $63,200 Grade 8 or $79,400 Grade 10 (Salary will vary due to skill set)

We have multiple opportunities for candidates to start as a Maintenance Relief Operator Apprentice and grow into the Maintenance Relief Operator role! The successful candidate will perform a variety of operations and maintenance functions at the water production and related facilities. This is a skilled maintenance position that also performs operational duties under the direction of a certified operator while gaining experience required to obtain an operating license.   This is a serious trade with strong demands that are minimally affected by the ups and downs of the economy.    Citizens Energy Group offers competitive salary and benefits including: •Health, Dental & Vision • Defined Benefit Pension Plan • 1(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • Vacation and Paid Holidays   This is a bargaining union position and a member of the Local IBEW #1400. Hourly rate is $29.96/U06 per hour. Work Schedule is shift work (24/7) - Rotating Shifts as needed    Upon completion of the 18 months Apprentice Program, employees are placed in the Maintenance Relief Operator position and the hourly wage will increase to $35.09.    If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career.

You will play an important part in the process of serving and helping customers, because without you, materials and personnel rarely get to where they need to be.  Dispatching requires good communication skills, organization and a friendly personality.  As a valued member of our team, your input is imperative to the success of any job at the worksite. If you enjoy working with people, pay close attention to detail, then dispatching is the right job for you!  Without dispatchers working as the middle piece of the puzzle, jobs can't get done.  You will be providing assistance to all Gas, Water, Wastewater and Shared Field Services personnel, service providers and supervision relative to daily work assignments, scheduling, customer relations, safety and emergency situations. The successful candidate will be required to work various shifts to include evening, overnight, weekend and holiday shifts to maintain 24/7 office coverage.   You will be responsible for monitoring computer aided dispatching (CAD) system for work assignment and field status. Monitor and responds to field technician’s issues and inquires on the dispatch radio and phone systems.    Very important part of the role will be after Call Center business hours, assist with external customer calls for emergency gas, water and sewer situations to include leaks, overflows and service outages. Additionally, you will assist locate technicians, field personnel and service providers with utility service and main records and measurements utilizing ESRI (utility mapping tool) outside of Engineering business hours.   What Citizens Energy Group can offer you: A competitive salary and great benefits including: • Health, Dental & Vision Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays • Position onsite and might be eligible for partial remote work schedule after training period   Work Hours: Due to Dispatch being a 24/7 hour operation, applicants must be available to work A (first), B (second) or C (third) shifts, including nights, weekends and holidays on-site.  Shifts may vary between 8, 10 and 12 hours. (onsite)   Deadline to Apply:  Open until filled   Salary Minimum:   $45,100, grade 5   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

We have Full-time and Part-time Opportunities for Customer Support Associates!   Part-time Schedule: Training Schedule can be 40 hours a week for approximately 4 weeks, but can vary. Once training is completed, part-time hours cannot exceed 29 hours per week. Schedules are based on operational needs and can vary from week to week. There is no guarantee of the number of hours each week. Associates will be given two week's notice of any schedule change. Schedules include a range of 4 to 8 hour shifts. The contact center is open from 7am to 7pm Monday through Friday and 9am to 1pm on Saturdays. Associates are required to be available to cover a variety of schedules within the operating hours of the contact center.   Full-time Schedule: The contact center is open from 7am to 7pm Monday through Friday and 9am to 1pm on Saturdays. Associates are required to be available to cover a variety of schedules within the operating hours of the contact center.   Hourly Rate: $18.00   Bi-lingual eligible for additional hourly pay  Short-term Incentive Plan (STIP)   Part-time Benefits: • 401(k) • Identity Theft Protection • Dependent Care Flexible Spending Account • Educational reimbursement benefit ($1,000 per year) Full-time Benefits: • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Health, Dental & Vision • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays • Identity Theft Protection

The successful candidate will read customer gas and water meters according to scheduled routes. Records readings on a hand-held computer. Watches for, investigates, and reports any gas and/or water leaks or other irregularities in meter service or Citizens Energy Group facilities. Works directly with customers to gain access to meters, resolve reading issues, and answers questions. Maintains a high read accuracy rate and read completion rate while minimizing customer inconvenience and complaints.   Salary: Hourly Pay Rate: $17.26 up to $19.50 with incentives   Work Schedule Availability: Monday - Friday, 7:00 am - 4:00 pm (part-time)