Job Listings

We have an exciting opportunity as a WWT Collections Maint Tech I to join our team!  Wastewater Collections Maint Tech I is responsible for assisting with various wastewater (WW) collection system O&M activities requiring expertise in the operation of specialty WW collection system assessment and cleaning equipment and techniques necessary to maintain safe, continuous and efficient operation of wastewater collection system in accordance with operating instructions, safety regulations and practices.     Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • Vacation and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   This is a bargaining union position and a member of #725 AFSCME. Grade WW01. Hourly rate is $25.93. Work Schedule is Monday through Friday, 07:00 AM EST – 03:30 PM EST with overtime opportunities.  

We have a career opportunity for a Buyer to join our team!   The successful candidate supports all category leads in the purchase of goods and services required for the efficient operation of the Utility, including locating sources of supply, requesting and analyzing quotations. Registers suppliers. Maintains supplier qualifications including safety and financial. Works with service provider to assist with maintaining complaint certificate of insurance. Cross trains for a period of time with each category lead to become familiar with duties to serve as a back-up during peak times or in the case of absence. Contributes to maintaining a diverse supply base and achievement of company diversity spend goals. Reviews and processes inventory related requisitions and confirming purchase orders. Monitors and addresses items in tracking reports such as the overdue shipment report and invoice on-hold report. Communicates open PO status weekly to stakeholders. Understands and implements policies, procedures, and controls. Supports expansion of material specification library. Assists in training internal staff on Supply Chain policies and procedures. Implements and assists with continuous improvement projects alongside CLASS ambassador. Miscellaneous duties as assigned.    Citizens Energy Group offers competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays • Hybrid schedule   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Salary: $63,200 (Grade 8)

We have an exciting opportunity for a Systems Support Specialist II to join our team!   The successful candidate, as an endpoint administrator, will collaborate with architects, Microsoft 365 administrators, security administrators, and other workload administrators to plan and implement a modern workplace strategy that meets the business needs of an organization.   Citizens Energy Group offers a competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays - Flexible Hybrid Work Schedule  If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Salary: $79,400 (Grade 10)

We have an exciting career opportunity for an Instrumentation Technician Level I/II to join our team!    The Instrumentation Technician Level I is the entry level electronics and instrumentation position within in the Wastewater Treatment Division.  The incumbent should have prior experience, education or demonstrated ability for this type of work.  They work under the direction of the Area Maintenance Supervisor and receive technical instruction and guidance from the Instrumentation Technician Level II and Control System Technician.  Work schedules are fixed and rotating shifts as needed to provide 24-hour coverage 7 days a week.  The position is responsible for and requires the necessary skills to test, calibrate, and repair various types of equipment including, but not limited to, pneumatic, hydraulic and electronic controllers, incineration and air emissions controls, gas analyzers, density meters, flow meters, pressure transmitters, pH probes, dissolved oxygen, ammonia and dissolved solids analyzers, ultraviolet light transmittance meters, turbidity meters and various other types of transmitters and level controllers.. Instrument Technicians also troubleshoot and repair minor control system problems including control wiring and electrical control devices.  The instrument technician will also perform basic troubleshooting of existing PLC and HMI programs and works with the other trades to solve technical challenges.  The position is also required to have the knowledge and skill to work near voltages ranging from 4volts up to 4,160and is responsible for communicating, requesting, and applying Lock-Out-Tag-Out to equipment for repair and or maintenance. Must know and comply with all company safety, health policies and procedures applicable to work performance.  Must be able to work overtime as circumstances require and share on-call responsibilities.   The Instrumentation and Control Technician Level II is considered a fully qualified technician within the Wastewater Treatment division.  The incumbent must have prior experience and education for this type of work.  They work independently but under the direction of the Area Maintenance Supervisor.  Additionally, the Instrumentation Technician Level II guides and assists the work of Level I technicians.  Work schedules are fixed and rotating shifts as needed to provide 24-hour coverage 7 days a week.  The position is responsible for and requires the necessary skills to test, calibrate, and repair various types of equipment including, but not limited to, pneumatic, hydraulic and electronic controllers, incineration,  air emissions controls, gas analyzers, density meters, flow meters, pressure transmitters, pH probes, dissolved oxygen, ammonia and dissolved solids analyzers, ultraviolet light transmittance meters, turbidity meters and various other types of transmitters and level controllers. Instrument Technicians also troubleshoot and repair minor control system problems including control wiring and electrical control devices.  The instrument technician will also perform basic troubleshooting of existing PLC and HMI programs.  The position is required to have the knowledge and skills to work near voltages ranging from 4V up to 4,160V and is responsible for communicating, requesting, and applying Lock-Out-Tag-Out to equipment for repair and or maintenance. Must know and comply with all company safety, health policies and procedures applicable to work performance. Must be able to work overtime as circumstances require and share on-call responsibilities.     Citizens Energy Group offers a competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Vacancies will be filled at Instrumentation Technician Level I or II level based on candidate experience.   Minimum Hourly Wage: Competitive Salary, Grade 8 or Grade 9

We have an exciting opportunity for a Financial and Operational Auditor to join our team!   The Financial & Operational Auditor serves as a key resource for the evaluation of the risks and controls associated with the company's financial and operational processes. Typically, this involves in depth planning, performing, and reporting on internal audit projects in keeping with professional standards. The Financial & Operational Auditor collaborates with other internal audit and company management personnel to review and evaluate the Company’s processes. In addition, the Financial & Operational Auditor will work closely with outside consultants who are brought in to assist with financial and operational audit work.   As such, the Financial & Operational Auditor brings professional and practical insights to help the business continuously improve its performance while complying with internal policies and external regulations. Interactions with and presentations to the company’s Leadership will also be expected. IA is an independent, centralized appraisal function for the review of the financial, operational and compliance activities and their associated systems within all Citizens Operating Companies and Corporate level functions.  IA functions as a partner to management, the Audit and Risk Committee, and the Board of Directors. The scope of IA activity encompasses the analysis of design and effectiveness of internal controls established to achieve the organizations objectives and to assist management in the implementation of improvements to the processes and controls within the organization.   IA has the authority to review all management activities, systems, processes, and records of Citizens and its operating companies. These reviews include audits, collaborative (IA/Citizens Management) control design and improvement projects, auditing software and other processes/tools as needed.     Citizens Energy Group offers a competitive salary and benefits including:  - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays - Flexible Hybrid Work Schedule   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!    Minimum Salary: $63,200 (Grade 8) 

We have an exciting opportunity for a Software Engineer II to join our team!    Under the general direction of the Manager of Development, the successful candidate participates in all phases of an application lifecycle either independently or as part of a team.  May assist Business Relationship Consultants in requirements gathering or may gather requirements themselves.  Performs analysis, design, programming, troubleshooting, code modification, testing, documentation, training and configuration of software products, production programs and/or customer applications and other duties as assigned.     Works directly with vendors, consultants and other IT personnel to provide application expertise. Mentors other software engineers as needed. Competent to work on all phases of activities with moderate guidance.     Citizens Energy Group offers a competitive salary and benefits including: - Health, Dental & Vision - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Short-Term Incentive Plan (STIP) - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays - Flexible Hybrid Work Schedule  If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!   Minimum Annual Salary: $79,400 (Grade 10)

We have Full-time and Part-time Opportunities for Customer Support Associates! Part-time Schedule: Training Schedule can be 40 hours a week for approximately 4 weeks, but can vary. Once training is completed, part-time hours cannot exceed 28 hours per week. Schedules are based on operational needs and can vary from week to week. There is no guarantee of the number of hours each week. Associates will be given two week's notice of any schedule change. Schedules include a range of 4 to 8 hour shifts. The contact center is open from 7am to 7pm Monday through Friday and 9am to 1pm on Saturdays. Associates are required to be available to cover a variety of schedules within the operating hours of the contact center.   Full-time Schedule: The contact center is open from 7am to 7pm Monday through Friday and 9am to 1pm on Saturdays. Associates are required to be available to cover a variety of schedules within the operating hours of the contact center.   Hourly Rate: $18.00   Bi-lingual eligible for additional hourly pay  Short-Term Incentive Plan (STIP)   Part-time Benefits: - 401(k) - Identity Theft Protection - Dependent Care Flexible Spending Account - Educational reimbursement benefit ($1,000 per year) Full-time Benefits: - Defined Benefit Pension Plan - 401(k) Retirement Plan with company match - Health, Dental & Vision - Health Savings Account (HSA) with company contribution - Wellness Program - Adoption and tuition assistance - Employee Credit Union - PTO and Paid Holidays - Identity Theft Protection The Customer Support Associate handles customer inquiries received via various methods: phone, correspondence, web, and email. Inquiries include, but are not limited to: bill review, budget enrollments, deposit calculations, account status updates and/or changes, historical consumption information, letter of credit requests, refund requests, Energy Assistance Program qualifications assistance, payment arrangements, submitting claims, research payment posting issues, document and seeks resolutions for customer complaints, and identifies and communicates any issues experienced by the customer and/or the associate to ensure a timely resolution. This position is responsible for gathering, interpreting, and processing information required for the completion of various service orders and inquiries while utilizing the Customer Information System (CIS) and other necessary software.  Service orders include: move-in, move-out, bill paid turn-ons, change and test requests, and all other service related orders for customers.  The Customer Support Associates may also be required to perform as the company Operator and/or clerical/back office duties as needed.  All associates are required to adhere to prescribed customer contact and departmental standards.

You will play an important part in the process of serving and helping customers, because without you, materials and personnel rarely get to where they need to be. Dispatching requires good communication skills, organization and a friendly personality. As a valued member of our team, your input is imperative to the success of any job at the worksite. If you enjoy working with people, pay close attention to detail, then dispatching is the right job for you! Without dispatchers working as the middle piece of the puzzle, jobs can't get done. You will be providing assistance to all Gas, Water, Wastewater and Shared Field Services personnel, service providers and supervision relative to daily work assignments, scheduling, customer relations, safety and emergency situations. The successful candidate will be required to work various shifts to include evening, overnight, weekend and holiday shifts to maintain 24/7 office coverage. You will be responsible for monitoring computer aided dispatching (CAD) system for work assignment and field status. Monitor and responds to field technician’s issues and inquires on the dispatch radio and phone systems. Very important part of the role will be after Call Center business hours, assist with external customer calls for emergency gas, water and sewer situations to include leaks, overflows and service outages. Additionally, you will assist locate technicians, field personnel and service providers with utility service and main records and measurements utilizing ESRI (utility mapping tool) outside of Engineering business hours.   Citizens Energy Group offers a competitive salary and benefits including: • Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • PTO and Paid Holidays • Position onsite and might be eligible for partial remote work schedule after training period.     Work Hours:  Due to Dispatch being a 24/7 hour operation, applicants must be available to work A (first), B (second) or C (third) shifts, including nights, weekends and holidays on-site.  Shifts may vary between 8, 10 and 12 hours. This position might be eligible to participate in our remote work program after the onsite training period.   Salary Minimum:   $45,100, grade 5   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

We have multiple opportunities for candidates to start as a Maintenance Relief Operator Apprentice and grow into the Maintenance Relief Operator role! The successful candidate will perform a variety of operations and maintenance functions at the water production and related facilities. This is a skilled maintenance position that also performs operational duties under the direction of a certified operator while gaining experience required to obtain an operating license.   This is a serious trade with strong demands that are minimally affected by the ups and downs of the economy.   Citizens Energy Group offers competitive salary and benefits including: •Health, Dental & Vision • Defined Benefit Pension Plan • 401(k) Retirement Plan with company match • Short-Term Incentive Plan (STIP) • Health Savings Account (HSA) with company contribution • Wellness Program • Adoption and tuition assistance • Employee Credit Union • Vacation and Paid Holidays   This is a bargaining union position and a member of the Local IBEW #1400. Hourly rate is U06 $29.96 per hour. Work Schedule is shift work (24/7) - Rotating Shifts as needed    Upon completion of the 18-month program, employees are placed in the Maintenance Relief Operator position and the hourly wage will increase to $35.09/U011.   If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

We have an exciting opportunity as an Part-Time Meter Reader to join our team!    The successful candidate will read customer gas and water meters according to scheduled routes. Records readings on a hand-held computer. Watches for, investigates, and reports any gas and/or water leaks or other irregularities in meter service or Citizens Energy Group facilities. Works directly with customers to gain access to meters, resolve reading issues, and answers questions. Maintains a high read accuracy rate and read completion rate while minimizing customer inconvenience and complaints.   Salary: Hourly Pay Rate: $17.26 up to $19.50 with incentives   Work Schedule Availability: Monday - Friday, 7:00 am - 4:00 pm Benefits include: • Short-term Incentive Plan (STIP)  • 401K contribution • Paid mileage • Paid incentives • Employee paid identity theft protection • Flexible Spending Aaccount for dependents • Daytime working hours